Khaolak Grand City is a 3-star hotel featuring an outdoor swimming pool and a poolside bar. Guests can enjoy complimentary Wi-Fi and easy access to local attractions and dining.
Rooms & Amenities
The spacious rooms at Khaolak Grand City feature air conditioning, wooden floors, and private bathrooms with complimentary toiletries. Room amenities include a flat-screen TV, a refrigerator, and a private bathroom fitted with a shower.
Dining Options
Guests can dine in the onsite restaurant, which serves local and international cuisine, as well as seafood. Nearby restaurants include Curry Hut, Viking Steak House, and Ruangrot Restaurant & Bar, all within 0.3 miles.
Leisure & Services
Recreational amenities at Khaolak Grand City include a bubbling hot tub and a garden for relaxation. The hotel also offers tour assistance to help guests explore the nearby beaches and national parks.
Location & Transportation
Khaolak Grand City is situated a 5-minute walk from Khao Lak Market and 1.5 miles from landmarks such as the Tsunami Memorial and Bang Niang Beach. The hotel provides a roundtrip airport shuttle service, and Phuket International Airport is 90 minutes away by car.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.2
Location
8.8
Service
8.0
Dining
5.0
Guest reviews
7.0/10
based on 5 reviews
7.3
7.3/10 based on 182 reviews
Mike
United States,
January
2025
8.0/10
The hotel is in a convenient location just off the main center of Khao Lak, which worked perfectly for us since we had a car to explore the area. The staff, especially Khun Boom, were incredibly helpful during our stay, making check-in easy despite the heavy rain when we arrived. However, the rooms faced a busy main road and the fridge made a lot of noise, which was a bit annoying. Overall, it was a decent stay with some minor inconveniences.
Rooms
6.0
The rooms were clean but faced a busy main road, which made them a bit noisy. The fridge was also quite loud and couldn't be switched off since the plug was behind the wardrobe. Despite these issues, the room setup was fine.
Service
10.0
The service was fantastic! The staff were friendly and always willing to help, especially the manager Khun Boom who went out of her way to ensure a smooth check-in even in bad weather.
Location
9.0
The location is great for those looking to explore Khao Lak. It's right in the middle of the area, with easy access to the beach and local dive shops, plus it had parking which was beneficial for us.
Dining
Facilities
7.0
The hotel had decent facilities, but nothing overly luxurious. It was comfortable enough for our needs while we explored the area.
Scott
United States,
October
2024
6.2/10
I had a mixed experience at this hotel. The location is quite convenient, especially for those with a car, and the staff were friendly and helpful. However, my room lacked a window, which was a bit uncomfortable, and the breakfast was not up to par with my expectations. Overall, it was decent for the price, but there were definitely some areas that could use improvement.
Rooms
5.0
The room was clean but had no window, which made it feel a bit stuffy. The fridge was also quite noisy and couldn't be switched off, making it less comfortable.
Service
8.0
The service was friendly and efficient. They sorted out any issues quickly, which was a plus during our stay.
Location
7.0
The location was good, just off the main center of Khao Lak, and having parking available was a great benefit since we rented a car. However, it was a bit of a distance from the beach.
Dining
5.0
The breakfast options weren’t very good, which was quite disappointing. I expected better from the hotel.
Facilities
6.0
The hotel had decent facilities, but nothing particularly stood out as excellent.
George
United States,
October
2024
7.4/10
I had a decent stay at this hotel which is situated in a great location close to many food options and shops, making it easy to explore. The rooms were a bit older than expected and had some noise from the road, but they were clean enough. The service was pleasant and friendly, which was a plus. Breakfast offerings were limited so that’s something to keep in mind if you enjoy a hearty morning meal.
Rooms
6.0
The rooms looked quite old compared to the photos online, and although they were clean, there was noticeable noise from the road outside.
Service
9.0
The staff were all excellent, friendly, and accommodating, making the overall experience pleasant.
Location
10.0
The location was perfect for us, with easy access to the beach and numerous restaurants nearby.
Dining
5.0
Breakfast was quite limited, which was disappointing for those who appreciate a good start to their day.
Facilities
7.0
The facilities were decent, but nothing stood out as exceptional.
Ralph
United States,
September
2024
8.2/10
My stay at this hotel was quite pleasant, thanks to its fantastic location near the beach and numerous restaurants. The rooms were clean and comfortable, and the staff were really friendly and accommodating. On the downside, the breakfast options were not that great, and I found the Wi-Fi to be an extra cost, which wasn’t ideal. Overall, it was still a good value for the price I paid.
Rooms
8.0
The rooms were clean and offered a nice setup with a fridge, TV, and kettle, although I wished there was a wider variety of TV channels.
Service
9.0
The staff were absolutely lovely and incredibly friendly; they always greeted us with a smile and were attentive to our needs.
Location
10.0
The location couldn't have been more convenient—just off the main center of Khao Lak, close to many restaurants, and only a short walk to the beach.
Dining
6.0
While the breakfast was decent for a Thailand standard, I felt it could use a bit more variety to really make it enjoyable.
Facilities
8.0
The hotel had good facilities, and I particularly enjoyed the relaxing pool area during hot afternoons.
Frank
United States,
August
2024
6.0/10
I had a mixed experience at this hotel. The location is convenient, close to restaurants and bars, and perfect for relaxing away from the beach. Unfortunately, the rooms were a bit lacking since mine faced the hallway and didn’t get much natural light. The staff were generally unfriendly, which was disappointing. Overall, it’s decent for the price, but it could definitely use some improvements in service and room quality.
Rooms
6.0
The room was adequate for our stay, but it faced into the hallway, which was not mentioned during the booking. This didn't bother us too much, but it did affect the light in the room.
Service
5.0
The service was quite poor overall; the staff appeared unfriendly and didn’t go out of their way to help. It was noticeable that they didn't engage much with guests.
Location
8.0
The location is good, situated in the 'Village,' which is great for accessing lots of restaurants and bars. It's a bit of a trek to the beach, but it was perfect for afternoon relaxation away from the heat.
Dining
5.0
The breakfast options were quite limited, which I found disappointing. It could definitely use some improvement in terms of variety.
Facilities
7.0
The facilities were okay, though nothing special stood out during my stay. They served the basic needs well.
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